Shipping policy
Once the order is placed, it takes 1-2 business days to process. Orders placed on weekends or holidays may take slightly longer.
Delivery takes an average of 5-12 business days depending on location. We strive to keep the process as smooth as possible. If you have any questions, contact Neuera’s customer service at contact@neuera.store
Placing an order:
- Visit the Neuera website and add products to your shopping cart.
- Double-check that the correct product variants are selected.
- Proceed to checkout, fill in your correct shipping address, and click "Proceed to checkout."
Shipping is always free as a token of appreciation to our customers.
Payment options:
We accept: AMEX, Mastercard, Maestro, Visa.
All payments at Neuera are SSL encrypted, ensuring a secure checkout environment.
Shipping your order:
We aim to ship as soon as possible so you can enjoy Neuera products quickly. Group packaging for large orders helps us maintain affordable prices.
If delays occur, we kindly ask for your understanding.
Contact us at contact@neuera.store for questions regarding shipping timelines.